▼ What are your opening times?
When we have events and shows in our Studios, the studio doors will open 30 minutes prior to the performance or event.
If there is not an event or show in our studios, MAST Mayflower Studios is open 8.30am to 6pm on weekdays. Please follow our social media sites for news or sign up for email newsletters
▼ Can I purchase tickets for an event at MAST Mayflower Studios?
Yes. Our box office is open for you to book both MAST Mayflower Studios and Mayflower Theatre shows. Check our opening times here.
▼ Can I use a credit/debit card for purchasing sweets, programmes etc.?
Yes. We can take card payments at any of our tills, including the foyer, bars, ice-cream points and our shop.
▼ Do you take cash?
No. MAST Mayflower Studios is cashless, we only take cards.
▼ Can I bring my baby with me?
Yes, you are welcome to bring all the family.
If you are coming to a performance or an event please check the details for the event as it may not be suitable to bring an infant, or a ticket may be required.
If you are attending a performance suitable for all the family, a child under 2 can be seated on an adult’s lap and does not have to have a seat of their own, the child will need a ticket (free of charge) so that we can monitor the numbers of attendees in accordance with our licence. Please check at time of booking.
▼ Do you have booster seats for children?
No, we do not. Please bring your own booster if your child requires it.
▼ Do you have ear defenders for children?
We have a limited number available, so please ask a member of staff on arrival
▼ Can I pre-order drinks and ice creams for the interval?
Yes, you can order at the bar before the event.
▼ Will I be allowed in if I am late?
Yes, in the majority of cases. Some shows do not allow latecomers to enter the Studio once the show has started. Sometimes we may have to hold people in the foyer for a short period of time, before seating them at a particular moment that will ensure the minimum of disturbance to both cast and audience.
To minimise disruption you may have to take different seats to those you purchased.
▼ Can I film the production or take photographs?
This depends on the event. Please check on arrival.
▼ Is strobe lighting used at MAST Mayflower Studios?
It is during some shows. Information regarding any use of strobe lighting will appear on the show's page on this website.
▼ What is a Post Show Q&A?
Q&A sessions are a great way to discuss the performance you have just seen. Members of the company will return to the stage after the performance, usually around 10-15 minutes after curtain down, to answer show related questions. The Q&As run for approximately 20 mins, so please allow 30-45 mins from the end of the performance for any travel arrangements. We cannot confirm that all the cast will appear, it is voluntary and many have other commitments. Please be aware that this will not be a time to meet the cast on a personal level.
Any Q&A sessions for a show will be advertised in advance on the show's page on this website.
▼ Can I meet the cast?
You are welcome to go to stage door after the show and see the performers as they are leaving. It is up to the individual performer as to whether they wish to stop and chat to fans, pose for photos, or sign autographs. Please do not pester them or be upset if they do not wish to stop; remember that they have finished their working hours and are on their way home, and may be very tired after a performance.
▼ How many performance spaces are there at MAST Mayflower Studios?
We have three studios:
Studio 1: A theatre space with 450 seats, which is also adaptable for shows being played in the round or traverse.
Studio 2: A flexible performance/studio space with 120 seats for shows, but which can be recessed to give an open studio for workshops, rehearsals and events.
Studio 3: A dance and workshop studio fully equipped with barre and mirrors, allowing drama, dance and events for about 40 people. There is space for 30 people seated for show backs.
There are large comfortable communal spaces for getting together in the bar and on the mezzanine floor.
▼Do you record Performances?
On occasion show promoters will film performances and audiences for broadcast, promotional and marketing purposes. When this happens signs will be displayed in the foyer prior to the performance.