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Booking protect

Protect your tickets!


We hope you will be able to attend and enjoy all events you book with us, but we understand that sometimes life gets in the way!

We are pleased to be able to offer refund protection through our partnership with Booking Protect. This refund protection allows you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events. Full details can be found in the terms and conditions

The option to buy refund protection will be automatically offered at the time of booking. Please note, the cost is automatically calculated based on the total amount of your order.

If you wish to make a refund request please visit the Booking Protect website

(Refunds will be issued by Booking Protect via a bank transfer regardless of the original payment method)



Accident, injury or death; pre-existing medical conditions and pregnancy, private vehicle failure, home emergency, military personnel called up overseas, relocation, redundancy, adverse weather conditions, court summons and jury service